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Terms & Conditions

Payment & Security

Aoki Hair Salon accepts Credit Card transactions (Visa & MasterCard) through our bank’s secured server.

Aoki Hair Salon takes appropriate security steps and measures to protect your privacy against any unauthorized access, alteration, disclosure or destruction. Your credit card details are never stored in our database.

You will be charged when you press the submit button in checkout. We highly recommend you review your items in your shopping cart before submitting.


Orders are usually shipped within 24 hours so long as:

Order is made before 12:00pm (Australian Eastern Time GMT +10:00)
Products are in stock
Mon – Fri (weekends & public holidays excluded)
Orders & Deliveries

Orders for Australia have two options. Regular postage can arrive between 1-6 working days depending on your location. Express post can arrive next business day (subject to Australia Post terms and conditions). Aerosol cans MUST be regular postage.

If you feel your order has had ample time to be delivered but has not arrived, please contact us immediately. We are able to track all orders within Australia.

NB – If you have an error in your order, please contact us immediately and we will do our best to rectify the problem.

Returns & Refunds

Aoki Hair Salon will not exchange or refund goods unless they were damaged or faulty when purchased. To be eligible for a full refund please contact Aoki Hair Salon within 7 days of receiving the product. Goods must be unopened, undamaged and unused including packaging. Alternatively, we can provide a store credit for the full value of your purchase. No refund of freight charges on delivery and return of goods.

If your products are damaged in transit please contact us immediately to arrange a replacement.

In the event that a refund is agreed, Aoki Hair Salon will refund the appropriate amount to the credit card used for the purchase.

Copyright and Trademarks and Definitions

The “Aoki Hair Salon” or the “Site”, including in its entirety, is defined by and includes their Design, Content, Text, Graphics, Programming Code and Posting.

The “Content” includes all Graphics, Text, Design and Programming used on the Aoki Hair Salon site.

“Text” includes all text on every page of the Aoki Hair Salon’s website, regardless of the nature or context of that text.

“Graphics” includes all logos, buttons, navigational graphics and all other graphical elements of the Site, excluding paid advertising banners.

“Design” includes all layout, interface and colour combinations used on the Site.

“Programming Code” includes, but is not limited to, both client-side (HTML, JavaScript, etc) and server-side (PHP, Perl, Active Server Pages, databases, etc) used on the Site.

“Posting” refers to any posting or information added to the website originating from both either Aoki Hair Salon or any external parties. This includes, but is not limited to, all reviews, recommendations etc.

User Obligations and Rules

Through your Acceptance of this Terms of Use agreement, you agree NOT to do any of the following while using the Site:

  • Violate any applicable law or regulation
  • Access non-public or non-authorized areas of the Site. Or tamper with any area of the Site. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution
  • Access or tamper with postings and/or login accounts and information of other users
    Solicit or gather any user’s information available from the Site, such as other users’ names and email addresses, for any commercial or business purposes
  • Transmit any unsolicited advertising, i.e. “spam”.
  • Do anything which would create or impose an unreasonable or disproportionately large burden or load on the Site
  • Impersonate or misrepresent your affiliation with any person or entity
  • Post false or misleading information about a product
  • Post or transmit any Content that infringes a third party’s intellectual property rights, copyrights, trademarks or rights of publicity or privacy
  • Post or transmit any Content that is unlawful, untrue, fraudulent, harassing, libelous, defamatory, abusive, tortious, threatening, pornographic, harmful (including but not limited to viruses, corrupted files, or any other similar software or programs), overly disparaging or deprecating of Aoki Hair Salon or other users or otherwise objectionable
  • Repeat any action after you receive warning or request to desist from Aoki Hair Salon, whether or not that action is explicitly stated in policies. This includes continuing to use Aoki Hair Salon service under the same account, a different account or re-registering under a new account after your membership has been temporarily suspended, indefinitely suspended or terminated.
  • Do not fail to respond to an email from Aoki Hair Salon regarding violation, dispute or complaint penalties

Stock Availability

Aoki Hair Salon will always try to fulfill customer orders immediately. However, on the occasion that an item is out of stock you will be informed by email with an estimated time of arrival. Usually back-ordered products ship within 7 days.


Aoki Hair Salon does not take responsibility for incorrect information provided at checkout. If an item is sent to an incorrect address because of user error, Aoki Hair Salon is not obliged to re-send the item to an alternate address at our expense. Aoki Hair Salon will not accept liability for any loss or damage during delivery. Orders can take up to a maximum of 14 days for delivery although we will always make an effort to get the item(s) to you sooner, if possible. In the event that delivery is delayed you agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancellation of an order. We will not accept liability for any loss or damage arising from items stolen, lost or damaged after delivery has taken place.

Privacy Policy

This following Privacy Policy outlines the information, personal or otherwise, gathered through the use of the site and the measures taken to protect your privacy.

Aoki Hair Salon will only collect personally identifying information that you are asked for and provide knowingly and willingly.

“Personally, identifying information” includes all information that may individually identify you, such as your name, physical address, telephone number or email address.


Throughout the use of the site, Aoki Hair Salon will send cookies to your computer which uniquely identifies your browser. A “cookie” is a small file which contains some information that is sent to your computer when you visit a website. Aoki Hair Salon uses cookies to improve the quality of its service and to track user trends and patterns. Information that may be stored in cookies may include your shopping cart items. You are able to set your browser to refuse cookies or to inform you when a cookie is being sent. Please note that the shopping cart will not function without cookies.

Information Sharing

Aoki Hair Salon will never rent, sell or make available your personally identifying information to other companies or individuals, without your consent. We may share such information in the following limited circumstances:

  • We have your consent.
  • Provision of such information to Delivery Companies to facilitate delivery.
  • For activity related to Reward Programs.
  • We conclude that we are required by law or have a good faith belief that disclosure of such information is deemed necessary by Aoki Hair Salon to protect the rights, property or safety of Aoki Hair Salon, its users or the public.
  • In the event of a transfer of ownership of Aoki Hair Salon, which includes an acquisition or merger with another company, you will be given notice before any personally identifying information is transferred.
  • Aggregated information which may have used your information may be shared with others.
  • An example is ratings and reviews written by yourself etc.
  • Security

Aoki Hair Salon takes appropriate security steps and measures to protect your privacy against any unauthorized access, alteration, disclosure or destruction.


Any websites linked to Aoki Hair Salon are developed outside of Aoki Hair Salon’s control. These sites may have their own privacy policies and may place their own cookies on your computer and collect data or personal information. Aoki Hair Salon is not responsible for the information contained on these external sites. If you believe a site linked to by Aoki Hair Salon is inappropriate, malicious or may be offensive, we insist you contact us.

Changes to this Policy

This Privacy Policy will change from time to time. All changes will be posted on this page and if significant, will be given priority in prominence.

Based on 426 Reviews
Mari Mar

Beautiful place and atmosphere. My daughter was so happy after her new hair style that I can't thank enough.

Amy Renee

I've been coming here for years and Jenni always has my hair looking amazing when I leave! Truly an amazing hair stylist

Jenni and her team are so vibran5 and accommodating. My haircut is so brilliant it lasts for 4 months and the education is second to none. Thank you for your professionalism..I would never go anywhere else. My hair was extremely dry and Jenni recommended the micromist treatment and what a different it made to my's shiny and glossy!!!

Ava Fonti

In the past I generally had bad experiences with hairdressers not knowing what to do with my hair. I visited Jenni for the first time last year and was slightly nervous going to a new salon. I explained this to Jenni and she was so understanding and calmed my nerves through her professionalism and knowledge. She gave me one of the best haircuts I’ve had in years! I came back for another haircut recently, and she, once again, worked her magic & left me leaving beyond pleased with my results. I love visiting Jenni & her beautiful vibrant personality lights the place up! I’ll definitely be back again! 🩷

Kallia Goodson

The salon was warm and welcoming. So good to have a place that understands curly hair. Jenni and her team did a great job.

Tara Anderson

So glad I discovered Aoki Hair, I never knew how good my curls could look before coming here! In the past I've had difficulty achieving the style I want due to having two very distinct curl patterns and cuts that don't accommodate this, but Jenni and the team are amazing and knowledgeable... I can never believe the magic they work on my hair! Walking away with a big smile and gorgeous healthy curls. Would highly highly recommend.


I have been going to Aoki for my curly cuts for about 3 years and I wouldn't go anywhere else! Jenni does an amazing job cutting my curls and is always open and receptive to what style I want to go with. As anyone with curly hair knows, it is hard to find great curly hairdressers in Perth and I'm so glad I found Aoki, Jenni is someone I fully trust for a great curly cut every time!

Amazing curly hair cuts, people and atmosphere ❤️

As always a great haircut I always walk away so happy! Very friendly and professional

Jessica Dennis

Jenny and the team are amazing! Fabulous hair cut and style. I have never been so happy with a cut and dry. I would highly recommend Jenny and the team at Aoki 💜

Alex B

Aoki's service is second to none and Jenni and her team make any visit fun. Prices are reasonable and love the tea and biccies that are served.

WOW what can i say!!! walked in with long frumpy red hair and walked out much lighter and brighter... I gave Jenni free range with my cut and colour and was absolutely amazed at the results. Her free spirit and passion for curly hair is so infectious. Her whole team were amazing and so attentive during the whole process and just as passionate as Jenni. it was definitely worth the wait to get a booking as she booked out so far in advance.

Kate Koster

Jenni is a star, I always leave feeling amazing!! Which is not something I say lightly I have curly hair and all my life I have hated hairdressers as they brush my hair and it's a frizz ball. Jenni always treats her clients with goodies, staff are always bubbly and very friendly 😊 xx the results speak for themselves 😍 I never knew this is what my hair could look like with some TLC and education.

Hadeel Odeh

I recently had the best hair salon experience of my life at Aoki Hair Salon. Years of bleaching and straightening had left my hair heat-damaged, frizzy, and lost its natural curl pattern. When I first walked in, I was extremely nervous and stressed about my curly hair, to the point where I literally burst into tears. However, the comforting support from Jenny and her team was truly heartwarming. Thank you, Jenny, for your kind words and the amazing haircut that has brought back my confidence in my hair. A big thank you to Evora as well for your support and for educating me about curly hair care. I left the salon with the best curls I've ever had and received so many compliments! I will definitely be coming back and highly recommend Aoki Hair Salon to anyone looking for curly hair salon and looking to start their curly hair journey.


This place is the BEST! Jenni is the curl queeeen! I was a bit nervous as I wanted to completely overhaul my hairstyle and hadn't been to a hairdresser in 5 years. Jenni and her team transformed my nerves to excitement and my boring hair to rockstar locks! I learned a lot about my hair and how to style it, had a ball, and left with a huge grin on my face, the first time I've left a salon without even a single twinge of disappointment. Jenni is a true expert/artist/visionary, she assesses your vibe and needs insightfully and effortlessly. Her taste is impeccable AND she's lovely and fun to be around. I couldn't be happier with my new hairstyle, I feel more comfortable and confident in myself, what an incredible gift. I'm so grateful to Jenni and her team. Utter bliss. CAN'T. RECOMMEND. ENOUGH.

Aoife j

Aoki is the hairdresser that I have been looking for all my life. After a childhood and most of my adult life (like most people with curly hair) experiencing soul destroying hair cuts, that has all changed. Jenny and her staff provide amazing curly hair education and styling. Every time I leave the salon I feel like my hair is in the best shape! It is so refreshing to have someone and a staff that truly understand how to care for and cut curly hair and most importantly educate others on how to best care for it. Thank you so much for all you do in the curly hair arena. 🥰


I’m always telling my mum that I refuse to get my hair done anywhere else, after coming here. As someone with curly hair, finding a place that actually understands curly hair seemed so hard. But Jenny and the crew are amazing! They understand curly hair so well, and even educate me on how I can be treating my hair better. The vibe is 10/10, everyone is warm and welcoming, and easy to chat to. Anybody doing my hair is already my friend🤩 They’re easy to chat to and I’m always happy to come. My hair is always done amazzingglyyy, I’ll be taking soo many pictures. The process leaves my hair looking gorgeous. And everyone else’s too. 🥰 Recently I got my hair coloured, as a couple hour process, and I was given some easter eggs too as a bonus<3 I’m so happy with my hair. Jenny is very good at listening to your request, adding her expertise and providing a good outcome. Music is chill and atmosphere is relaxing. 10/10 experience. 🤟🤟

Sam Hawkins

Jenni and her team worked wonders on my daughter’s hair and mine. Most definitely the best haircut and treatment we’ve both have had. I would definitely recommend Aoki to anyone that has curly hair.

Sarah Bailey

Thanks Jenny and teams ❤️❤️ I recently had the pleasure of visiting @Aoki Salon for a haircut, and I must say, it was an experience worth raving about. Jenny is an amazing and talented hairdresser, worked wonders with my hair. Her expertise and precision left me feeling absolutely delighted with my new look. Not only did she exceed my expectations, but the compliments I've received since leaving the salon have been endless. All her team are also friendly and professional staff who go above and beyond to ensure a pleasant experience for every client. From the moment I walked in, I felt welcomed and taken care of.

Suzie Cole

Can’t thank Jenni and Jess enough! Not only were they lovely, it’s the best curly cut and colour I’ve ever had and reasonable priced too! I wont be getting my hair done anywhere else from now on!

I 100% recommend Aoki for curly hair. Really lovely experience.

Long standing client of 12 years. Always welcoming and great service despite having straight and not the curly hair Jenny specialises in.

Sian Bell

I had an amazing experience at Aoki yesterday. Jenni and her team made me feel so comfortable. We talked about my hair type and expectations, I showed Jenni what I wanted and she taught me how to best manage my hair. For the first time in a very long time I feel confident about my hair and love my new look. Thank you goddess Jenni. I’ll be back! 😘

Anne Couzens

Jenni and her team at Aoki were awesome. It's not just about the hair cut and colour it s the education on managing and stying curly hair that was invaluable. I wish I had met the team years ago. Definitely recommend the salon if you have curly hair, the best place to have your hair looked after.

Heidi Locke

Thank you to Jenni and her team for providing such a wonderful experience every visit! Jenni is truly skilled at cutting curly hair and the salon stocks a great range of curl-friendly products. The team also shares their expertise in how to style curls, so you can keep your hair looking great in between salon visits. Looking forward to seeing you again soon!

Nat Jones

I absolutely love Jenny. She has changed my relationship with my hair- I now like it. Thank you- highly recommend, your colour are extraordinary.

Belinda Colyer

I had my first curly hair cut on Friday. I did my own research and read the website so I came prepared for my appointment. Jenni apologised for being short staffed that day and attempted to still meet the needs of all the clients that were there. She cut my hair and afterwards it was styled. Because the style I wanted required quite a bit of cutting, it took a bit to adjust to on the new style. I left the salon satisfied with the results. I washed and styled my own hair today and it looked amazing. This is true test of a good cut for me. Each day since having it cut, have loved my haircut more and more. It really brought out the best of my curls. I will definitely return. I travelled 200km for the haircut and I think it was as worth my time and money. I’d like to compare my next visit when the full compliment of staff is there to my first visit to be able to make a fair comparison. The staff shortage affected the overall experience but certainly not the quality of the haircut or Jenni’s friendly attitude. I would encourage potential clients to read the information on the website. To consider their hair type and curl pattern to their desired outcome so that you at least have realistic expectations. And then to trust Jenni’s expertise and enjoy your hair.

Sasha Sinclair

What an Amazing Experience with an incredible team that were welcoming, informative from beginning to end. Jenni is such a force and is clearly passionate about her profession. She is She apologised as she was running 20 minutes late and I was brought a capachinno, and nibbles.As I did not know what I wanted Jenni analysed my face shape,lifestyle and expectations. I I received the best cut I have ever had. I was shown exactly how to care curls and after my photo I walked out like a Godess.. Thank you for caring so.much..its a rarity these days I

Caitlin Page

Hair always looks and feels 10/10 after going to Aoki, highly recommend Jenni and the team to anyone with curly hair 😄

Sandra O'Shea

I have to say this was the best salon experience I've ever had. I have fine, medium to coarse, low density hair and Jenni knew straight away what my hair needs were. Not only is she incredibly knowledgeable and passionate in all things curly, she was so kind and nurturing as i was feeling a bit emotional. I am very grateful for the experience and looking forward to seeing how my hair transforms under her care. THANK YOU! ❤️

Tiana Mcquie

I had my hair cut shorter for summer yesterday and I LOVE it!! So relieved that after so long looking for someone to cut my curls I have found Jenni, the curly education makes the world of difference, this is my 3rd cut here and every time I have loved it!!

Amena Cuffe

I had the pleasure of getting my hair done by Jenni and can honestly say it was one of the best experiences. From the moment you walk in to the moment you leave you feel welcomed and relaxed and calm. I don’t trust many people with my hair but Jenni definitely knows her stuff and gave me tips on how to recreate the amazing job she did. I have had nothing but compliments from everyone I know and my confidence is soaring. Would highly recommend and look forward to going back.

Always an amazing experience. Jenni is amazing and so lovely

I had an amazing time at Aoki Hair with Jenni, on top of a great haircut, you'll get to spend a good time and learn more about how to take care of your curls! Jenny has a lot of experience and she found the hairstyle that would suit me best, I use to be scared of going to the hairdresser but now with Aoki I'm looking forward to go back!! Go check their instagram to see all their amazing work! thanks team

Tania George

I always feel like a million dollars when leaving Aoki Hair. Jenni truly is a miracle worker when it comes to my hair. I can sit down and let her go to town on my hair because Jenni knows exactly what I want. At the end Jenni also provides education on how to look after your curls. Their is always so much fun and laughter and a vibrant energy in the salon. Jenni is the kindest warmest person I know. I 100% recommend Aoki hair for all your hair needs. You will not leave there disappointed 🥰

Nikki Tsapazi

Best haircut I have ever had x

Elana Sparks

Everytime I go to Aoki I experience TLC for my curly hair. Jenni's skills, guidance and knowledge have helped me to embrace my curly hair. I finally have the curls I've always dreamed of thanks to the staff at Aoki. I highly recommend Aoki if you want to embrace your curls too.

Anita Carver

Jenni is a curl guru. If you have curly hair - go see Jenni! Her skills are too level. But she is also the warmest woman and such a delight to be in the salon with. I trust her so much with my hair and I always have the best time when I’m here!!! Totally worth the interstate travel for! 🥰🥰🥰

Paige Hawley

Went back for a cut after a year and its always amazing! Love how my hair looks 😍 Thanks so much Jenni 😊


Jenni is the best curly hair cutter/stylist in Perth! Jenni has a great staff and salon which makes for a very enjoyable salon experience. I have been looking for a curly hair specialist and Aoki is the perfect solution.

Julia Calvert

From the moment you walk in and receive Jenni’s personal attention to the moment you leave, you feel special and pampered. Having very curly hair I need and expert cutter and Jenni is definitely that. Always look forward to my visits, the atmosphere and the laughs. Jenni and her girls know how to look after you!

Claire Pianta

I always feel like an absolute curly goddess leaving this place. Refreshing to find a senior stylist who actually listens and has the skills bring to life your wildest curly girl vision. Jenni is such burst of vibrant energy and genuinely cares about how her clients feel. I drive an hour to have my hair cut here and it is totally worth it, wouldn't dream of going anywhere else in Perth. I've had my curls cut on 3 different continents and Jenni is a mile ahead of the rest and she manages to cut curls in half the time of any other curly hair specialist that I have see. All confidence and class. Highly recommended!

Bailey Cookson

Brilliant salon with fantastic service and decor. Jenni and her team are so friendly and knowledgeable hair has the shape I always wanted.

They are just amazing! I couldn't imagine going anywhere else, both colour and curly cuts are amazing

Lonja Dean

Coming to get a haircut at Aoki is my pamper day. I get great service, professionalism, lots of laughter and my hair ALWAYS looks fabulous when I walk out. This place is a hive of activity but I always feel like I’m the queen bee 🐝, everyone attending to my needs 😊

A Wharewera

Absolutely loved my visit to Aoki. Their staff and services are amazing and made me feel so comfortable as a first time client. Jenny is wonderful and shared all about my hair type and styles that would suit my face shape. I felt confident to let her go to town on my hair and I couldn't be more happier. My hair has never felt this healthy, soft and bouncy before. Highly recommend anyone with curly hair wanting to embrace their true curl 🙌


4/85 The Promenade,
Mount Pleasant WA 6153

T: 08 9316 4888
E: [email protected]


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